Refund policy
If you receive your order and it is damaged, faulty or incorrect, we will happily arrange a replacement or refund.
Please contact us within 14 days of receiving your order:
- Take photos of the damaged, faulty or incorrect product.
- Email hello@sagejournal.co.nz with your order number and attach the photos.
- We will reply with instructions for returning the product and provide a return shipping label so you can send it back to us free of charge.
Sage Journal does not accept returns or provide refunds for change of mind.
Fore more information, see our shipping policy.